For our next day delivery items, the following terms and conditions apply - For deliveries within mainland UK†, place your order by 12 noon and receive your furniture the next working day between 8am and 6pm. Please include full delivery address and contact details for the person that will be in receiving the delivery. Orders with insufficient contact details cannot be processed for next day delivery.
- †Excludes Highlands & Islands, Channel Islands, Isle or Man and Ireland. Please contact us about deliveries to these areas.
- Deliveries may be made on an articulated vehicle and may be on a pallet, which will be left with the customer for disposal
- All next day deliveries are kerb side only
- Failed deliveries where the company is not at fault will incur a handling charge and if required, a re-delivery charge
- Products delivered next day will be delivered flat-packed for self-assembly
- Claims regarding goods that have been signed for as unchecked will be rejected
- Any claims made outside of the above terms, will be handled at the Customer Service department's discretion and may be rejected
- Any obvious damaged or discrepancies must be noted and signed for as such on the driver's delivery paperwork
- All deliveries must be checked upon receipt for damages or discrepancies found after the delivery must be made in writing within 48 hours. Failure to do so will result in any claim being rejected
- We reserve the right to request photographic evidence. It is the customer;s responsibility to provide these upon request to assist in a claim
- We reserve the right to supply replacement components and are under no obligation to replace complete products
- We are not responsible for the fitting of replacement components and will not accept any invoices relating to this
